Order Receiver
The collection and application of the Price Check and Rules Engine (detailed below) to the data elements within the EDI order messages.
Submit Order
Transmit the order to the sales system for processing and picking where applicable, or presentation to commercial and Account Management teams for anomaly administration.
Invoices
Collect invoices from the sales or accounting environment that are destined for the suppliers or customers and which are representative of the delivery consignment already packed on the truck and the paper documents carried with the delivery agents.
Invoices are immediately reconciled to the original orders to identify any anomalies at the delivery point that would then arise as claims, within the customer accounts payable process. This allows for pre-validation of claims and presentation of anomalies for claims validation.
Debit Notes
Incorporating the debit notes into the credit note management process to create a full end-to-end claims management facility, easing staff pressure and protecting businesses from double credits and forced deductions.
Order Response
Automated and digital communication back to the suppliers or customer relating to the processing of orders
Customer Master
Providing the facility to house supporting master data for various automation functions and rules application.
Product Master
Providing the facility to house supporting master data for various automation functions, rules application and report segmentation.
Price Check
Management of the ordered price against the prevailing deal or list price to ensure that the ordered price is aligned to the agreed price. This prevents incorrectly priced orders from flowing automatically for picking to the sales system, assists to prevent spurious pricing claims which are costly to manage and delay payments.
Price check is also the interface that presents the erroneously priced orders for assessment by commercial teams and provides for a remedial window for re-release to maximise advantage of ordered value.
THE RULES ENGINE
The rules framework is a customisable rules engine to manage line-of-business requirements on incoming or outgoing data. The rules are built to protect the sanctity of the ERP system and have a switch so that they are visible to the business and can be removed if they are time limited rules.
Customer Hierarchies
The engine is designed to operate at the customer hierarchy levels within the business and provide for broad or highly targeted rules (For Example: from a customer group all the way to a specific store).
Restricted Item
A mechanism to provide dynamic control over temporarily blocked items for various reasons. This allows for a temporary hold to be placed on selected products for a defined period of time without impacting on the sales interface or ERP solution.
Case Conversion
This rule allows for a dynamic mechanism to smooth out the inconsistencies of ordering behaviour by the customers. Prior to the use of this rule, inconsistent ordering resulted in lost sales due to incorrect configuration of products. The rules allow for customer specific conversions to normalise the ordering units into the sales system interface.
Credit Limit
A rule to assess the value of an order to be within the remaining buying limit of the customers approved credit limit across their accounts. The assessment is performed through comparison of order value to credit limit utilisation values. This will result into standardised reject process, displaying the transaction to personnel via the price check interface. If there is remediation of the account, the order can be re-processed from price check.
Product Barcode Replace
The rule provides a dynamic mechanism to manage temporary or trial packaging configurations without disrupting the standardised procurement methods or the customer. An example would be when product packaging that carries the same inner barcodes, but requires specialised handling to ensure the correct order was sent to the sales system interface.